This gives you the ability to go back and check up on things you are unsure of at any time. Do you have a passion for customer service? Once you have completed all of the modules there is a 30 (multiple choice) question test. You will learn team coordination skills, stress management skills, guest management skills, and various telephone etiquettes that will make you confident and an expert hotel receptionist. There are some major cons unique to this online receptionist class. You will receive lifetime access to the training modules. Steps. On completion of the course you will be awarded a certificate. If you want to become a hotel receptionist the Hotel Receptionist course bundle is the perfect choice. This accredited course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Hotel check-ins and check-outs are extremely important responsibilities for hotel receptionists, as they are the guests’ first and last interaction with hotel staff. The Professional Receptionist Essentials course has been designed to give people the chance of becoming the best receptionist they can be. For instance, accountants and secretaries could also benefit from enrolling in this course. Instead of investing in learning “the big three” of receptionist software separately, you can get advanced lectures on all three from this course. The glue between the clients and the organization and the clue between different departments of the organization. A receptionist is commonly the first person a client interacts with. You will be armed with all the skills needed to become a great receptionist in the field of your choice. More Hospitality Courses. In my opinion, this is the major strong point of this course. The prices of these courses are between $149 and $375. © 2020 e-student.org | All Rights Reserved, “Big three” of office software (PowerPoint, Excel, Word) taught in-depth, Great for experienced receptionists and assistants, Covers nearly all aspects of the receptionist job, Great for people with no prior experience in an office environment, Materials taught applicable in secretary and assistant jobs as well, Great for everyone working at customer service, Interesting modules on hotel branding and marketing, Great for both new front desk workers and industry veterans, Common hotel software covered too briefly, Charismatic instructor with a background in the hospitality industry, Learned skills applicable in personal life as well, Course suitable for both beginners and experienced receptionists, Course too shallow for people looking for in-depth learning, Best Overall: “Professional Receptionist Diploma” (John Academy), Best Introductory Course: “Reception Diploma” (New Skills Academy), Best for Office Admins: “Office Admin and Receptionist Course” (John Academy), Best for Hotel Receptionists: “Hotel Receptionist Diploma” (John Academy), Best Short Course: “Become Outstanding Receptionist” (Udemy). Despite the course being listed as suitable for beginners, I find the material to be a bit too detail-oriented for people with no prior experience as a receptionist. If you are a hotel receptionist looking to move upwards in your career, knowing these areas will impress your colleagues and supervisors alike. ANPA Accademia Nazionale Professioni Albegrhiere; Rome, Italy. Be tech savvy and quick on your feet with guidance from your tutors who are also experts in the industry. The test, like the course, is online and can be taken a time and location of your choosing. Identify how to dress in a professional manner to make a good first impression on guests as well as learn how to deal with stress in this front line position. You will learn how to communicate efficiently through all mediums and how to handle conflict situations. Course details. Complete Comprehensive Course for Reception Staff and Receptionists. Our receptionist short course details the fundamental duties and responsibilities of a receptionist, including dealing with customers, sending, receiving and managing emails, collaborating online using chat rooms, instant messaging and intranets, and preparing and producing short routine letters, notes, memos and records using word processing software. For front desk veterans, the unique insights presented will only further polish the already learned skills. Learn the standard procedures relating to hotel receptions. These are the most common software used by assistants and receptionists. Get a good understanding of health and safety within the hotel environment. The comprehensive Hotel Receptionist Diploma course will teach you the essential methods, strategies and fundamentals of effective customer management and communication in the hotel reception area. Receptionist Course Reference Prices. When you are like most people, you think of the CEO or other executives as the lifeblood of a company. These days, he is a dedicated life coach, specializing in helping people develop outstanding social skills. I would even go as far as to say that this is a helpful course for everyone working in customer service. A basic overview which covers everything from career opportunities to how to be a successful hotel receptionist. Hotel Reception Level 3 Course £ 249.99 £ 19.00 Sale! The Hotel Receptionist Diploma helps you acquire the knowledge, skills, attitudes and perceptions required to establish professional relationships with clients in the hotel industry. Our hotel receptionist training courses can help you get there. Our information packed course is brimming with all the information you need to start a successful career as a hotel receptionist. Once you have completed your test you can log in to your account and download / print your certificate any time you need it. It is a high paying career opportunity. You will learn from industry experts and obtain a professional certificate after completing the course. While this is not an extensive course (duration of nine hours in total), it has a very informative yet easy-to-follow syllabus. Gaining office administration experience and maintaining a professional attitude can help you to land a job as a hotel receptionist. Suggest tactics for communicating with ease over the telephone and in person. This course by New Skills Academy was developed with people with career-change aspirations in mind. Understand how to handle difficult guests. When acquainted with the basics, the attendees will be tutored on good communication skills and how to maximize their efficiency. And as we all know, good social skills are essential in becoming a receptionist. Get lifetime access to the modules, so you can refer back as and when needed. In times when more and more jobs are being automated, fast-thinking receptionists are still impossible to replace. Our information packed course is brimming with all the information you need to start a successful career as a hotel receptionist. How to check-in and check-out guests We will not pass it on to third parties, START THE HOTEL RECEPTION CERTIFICATION NOW. Hotel Receptionist & Opera PMS Hotel Software Weekday Course - Accredited. If you do not shy away from responsibility, the receptionist job is the best way to start a career in your chosen field. However, in order to make your mark and impress right off the bat, a certain set of learnable skills will give you a huge advantage. This course by John Academy is designed specifically for hotel receptionists. For people looking to get started as a receptionist, my pick for the “best for beginners” course would be a much better introduction. Our information packed course is brimming with all the information you need to start a successful career as a hotel receptionist. If you are thinking of a career as a Hotel Receptionist then look no further as this practical training programme will equip you will all the necessary skills you need. Hotel check-ins and check-outs are extremely important responsibilities for hotel receptionists, as they are the guests’ first and last interaction with hotel staff. From our analysis, these are the best receptionist courses: A research-backed course for mastering receptionist skills. “Reception Diploma” on New Skills Academy is our favorite beginner-oriented receptionist class. The course will start off by giving attendees a professional overview of the basic procedures and standards of the hotel reception. This course is compatible with all modern devices and browsers. For Individuals. Hotel Receptionist is a course run by 1 Training and is listed in the Courses.ie Training Course Directory This is to make sure attendees have fully absorbed the material. Hotel management has the potential to be an astonishingly rewarding career path, whether you are looking to escalate the ranks to something wholly new, or already working in this field and desire to enhance your knowledge and skills, then enrolling in this Hotel Management with Hotel Receptionist and Hospitality Management course could be the key that unlocks so many opportunities for you. Deal with people with career-change aspirations in mind failing that please contact us further! For instance, database handling and the benefits of upselling, along with organisational and! With organisational skills and improve their relationships within the hospitality industry quick promotion in your chosen field is to! Back as and when needed perform accounting and night-audit tasks total, the receptionist job are.! 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